Reservation & Cancellation Policies
Self-Catered: Our chalets include a full kitchen, but please remember to purchase your groceries before you come. There is no store on site.
Reservations: For reservations made more than 48hrs in advance of your arrival, a minimum 25% deposit is due upon booking. Full payment will be automatically charged to your credit card within 48hrs of your arrival.
Cancellations: Reservations are fully refundable if cancelled 30 days or more in advance of your arrival. For reservations cancelled between 2 and 29 days in advance of your arrival, Riverfront Chalets will retain the 25% deposit, but refund the remaining payment. Reservations cancelled within 48hrs of your arrival are non-refundable.
Severe Weather Return Policy: If Riverfront Chalets has to cancel the trip due to an act of nature, a full refund of the trip cost less 10% will be refunded.
Check-in & Check-out: You are welcome to check-in as early as 3:00pm, and check-out time is 12:00pm (noon).
Pet Policy: We are a pet free facility.
Damages: Guests will be held responsible for any damages to the room and/or furnishings during their period of occupancy. Your credit card on file will be charged for damages incurred.
No Smoking: Smoking at is prohibited thus any smoking in chalets will result in a significant charge on your credit card for extra cleaning and fumigating.
Gift Certificates: Gift Certificates cannot be exchanged for cash, but are fully transferable and can be applied to multiple bookings. Gift Certificate purchases are non-refundable. |